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How to login and download raw data from your 23andMe account (2024 update)

Download your raw data from 23 & Me:

**** Currently 23andMe has suspended automatic access to your raw data file. You will need to contact 23andMe via their customer support and request access to your raw data first. They are verifying identity and then granting access.

Once you have access, here’s where to go:

Step 1) Click Sign In on 23andMe.com

Log in to 23andMe.com here. Enter your email address and password.

If you’ve forgotten your password, there is a link to reset it. Click the “Forgot your password” link and enter your email address to get a password reset email.

Sign in button on 23andMe

 

Step 2) Go to your account information

Click on your name in the upper right corner of the page. If you are on a mobile device, tap on the menu icon on the top right corner of the screen.

Settings on 23andMe for browse raw data and download

 

Step 3) Click Resources:

Step 4) Click Browse Raw Data

Click on browse data. 

 

Step 4) Find the download link

Click on the download link.

The button to download is in the top middle of the screen next to the underlined Browse.

screenshot of the download raw data button on 23andme

 

Step 5) Request your raw data

You will need to submit a request to download your data. Click on the check box and submit your request to download your raw data.

screenshot of how to request your raw data on 23andme

 

Step 6) Wait for an email letting you know it is ready

It will take a few minutes to process the download request. 23 and Me will send you an email when it is ready. Or – just wait a few minutes and hit refresh on the download page.

 

Step 7) Download to your computer

Click on the Download Raw Data button.

 

Step 8) View your downloaded raw data

Your download should start automatically. The file will be a .zip file. Double-click the zip file to access the text file with your raw data.

It will look like this:

screenshot showing what the raw data file looks like

 

Step 9) Store it safely

For most people, the downloaded file will end up in your Downloads folder, amongst everything else you’ve ever downloaded. Take a minute now and move the downloaded file to a folder in your documents. Label the folder “DNA” or “Genes” so that you can find it again. You may also want to back up the file to an offline storage device such as an external hard drive, if you have one.

Step 10) Use your 23 and Me data!

Learn about your health and optimize your wellness!

Your raw genetic data holds a treasure trove of information on optimizing your health.

Start here on Genetic Lifehacks with articles about health topics that are important and interesting. All articles are well documented with links to high-quality research studies. Dive in and get started with learning about your genes :-)

Suggestions for getting started:


About the Author:
Debbie Moon is the founder of Genetic Lifehacks. Fascinated by the connections between genes, diet, and health, her goal is to help you understand how to apply genetics to your diet and lifestyle decisions. Debbie has a BS in engineering from Colorado School of Mines and an MSc in biological sciences from Clemson University. Debbie combines an engineering mindset with a biological systems approach to help you understand how genetic differences impact your optimal health.